Director, Commercial Analytics and Reporting

The Director, Commercial Analytics and Reporting is responsible for the management, generation, interpretation, and communication of insights-driven analytics related to all commercial functions – including patient services, marketing, and sales. This position works across the organization to influence leaders on opportunities to drive revenue through promotional efforts and or analytical insights to support key strategic decisions. The incumbent will design, execute, interpret, and communicate actionable analytics to support commercial decision-making across Xeris’ rare and retail product franchises. This role is critical to driving data-informed strategies and maximizing the performance of Xeris’ commercial initiatives during a pivotal phase of company growth.

• Development of analytics-based market insights and business intelligence to inform optimal strategic brand/portfolio decision-making, and measure brand performance
• Develop and maintain commercial analytics dashboards, reports, and key performance indicators (KPIs) to monitor brand and market performance across rare disease and retail product portfolios
• Conduct deep-dive analyses on sales, CareConnect, promotional, and market access data to identify opportunities and performance drivers
• Collaborate with leadership to develop reports efficiently and effectively to meet information needs of Patient Services, Sales, Marketing, and other key business partners
• Design and deploy dashboards to track defined KPIs for Patient Assistance Team (PAMs and RAMS) and promotional activity
• Partner with cross-functional teams (e.g., Marketing, Market Access, Sales, Medical Affairs, Finance) to align on business questions and translate them into structured analytics deliverables
• Support the development of forecast assumptions through data analysis and triangulation of primary/secondary insights
• Leverage syndicated data (e.g., IQVIA, claims data) and internal data assets to develop a holistic understanding of market dynamics and brand performance
• Develop, format, publish and maintain Excel workbooks and related SQL scripts for patient services and Sales Reporting
• Provide advanced analytic support for performance tracking, targeting/segmentation, launch readiness, and field force effectiveness
• Translate complex analyses into clear, concise visual presentations and strategic recommendations for senior leadership and brand stakeholders
• Proactively identify emerging trends, performance risks, or growth opportunities through regular business reviews

• Marketing Analytics, Campaign Measurement & Omni-channel measurements of reach, engagement, and impact of marketing campaigns across all channels and touchpoints
• Lead Marketing Mix Modeling (MMM) initiatives to quantify marketing ROI and optimize media investment allocation across traditional and digital channels Collaborate with marketing to build and enhance customer journey mappings by segment capabilities across personal and non-personal channels
• Leverage insights from analytics to design and activate automated omnichannel campaigns that optimize engagement timing, channel selection and impact with patients and healthcare providers
• Collaborate with external vendors and consultants, as needed, to enhance analytic capabilities or fulfill specialized project needs
• Manage business rules used to issue product alerts based on claims data
• Respond to and develop solutions for questions related to sales and patient data or reporting
• Assist in conducting HCP, patient, and payer primary Market Research projects

• Bachelor’s degree in advanced Analytics, Statistics, Finance or related quantitative field management Science – advanced degree preferred
• Minimum of 10-12 years of experience in analysis and modeling within the pharmaceutical/specialty pharma/biotech industry
• Rare disease and/or biotech industry experience preferred
• Experience with specialty pharmacy claims and data operations
• Self-starter who anticipates challenges, identifies opportunities, and provides creative solutions
• Key data platforms used, IQVIA, Veeva, , Power BI, various pharmacy and claims datasets and other third-party data as identified.
• Demonstrated experience with Salesforce CRM platform, including an understanding of basic development and system capabilities
• Strong knowledge of the healthcare landscape, market access, and performance related to experience with reporting tools (SQL, Tableau, etc.)
• Ability to develop and drive forecasting models appropriate to market and product life cycle
• Competencies: Cross-functional Leadership, Attention to Detail, Analytical skills Results-Oriented, Independent Judgement, Teamwork/Collaboration, Intellectual Curiosity, Interpersonal skills, Written and Verbal Communication skills

• Working Conditions: Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel. This is a hybrid position based in Xeris’ Chicago office. A minimum of three days per week on-site is required. On-site requirement may change at management’s discretion.

The level of the position will be determined based on the selected candidate’s qualifications and experience.

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As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law.  It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors.

The anticipated base salary range for this position is $170,000 to $220,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for bonus and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.